Author Topic: **Important info**  (Read 365 times)

August 14, 2011, 08:48:02 PM
Due to a goof-up by my bank (that's the nice way of putting it), we may go offline tomorrow. I'm hoping to sort it out first thing, so that doesn't happen. But if it does, fear not, as we will be back online quickly.

Just to explain in more detail, Natwest very kindly screwed up my direct debits at the end of last week. By the time I realised what they'd done (Saturday), it was too late to sort it out. So they have now asked me to call telephone banking first thing Monday, so they can correct their mistake. I wonder why I hate direct debits and automated payments from banks ?????? :evil:  :evil:  :evil:

August 15, 2011, 08:23:28 AM
Reply #1
Why do banks not open early, when I want to shout at them down the phone LOL
Fingers crossed, it looks like I should be able to sort this before my host presents their payment request :mrgreen: I expected the "Account suspended" message this morning, as payments normally go out through the night  :roll:

Message to the wise.... If you cancel some direct debits, or change them in any way, give your bank at least 2 weeks to scratch their heads, before they click on the cancel button at the other end of the phone.
This was all down to a TV licence DD mistake, meaning they set up a new DD to take the full licence out, rather than the quarterly DD I've been on for years and years. Did the right thing and cancelled the incorrect DD with both TV licensing and bank (last Thursday). My bank then kindly look out both the full licence fee and the quarterly fee, just to make sure my account looked like crap  :evil: :roll:

August 15, 2011, 10:46:42 AM
Reply #2
They are just practicing for the next major global banking ckufup...

August 15, 2011, 11:04:19 AM
Reply #3
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August 15, 2011, 07:20:19 PM
Reply #4
Yep, but I'm not holding my breath, as everything will sort itself out by midnight (according to the bank). It better do, or there will be hell to pay in the morning :evil: